MB240 Field Service Study Notes – TIME ENTRY SETTINGS

Where ‘Time Entry Generation Strategy’ has options

The settings allow for ‘Manual’ generation of time settings or ‘Auto Generation’ of time settings.

Auto-Generate from Booking Timestamp – The system generates them from the booking timestamps.
(Booking timestamps – every time a change booking from scheduled to travelling to in progress,
it logs that timestamp into the system (once synced). 

‘Auto-Generate from Booking Timestamp’ does not preclude you from entering manual entries.

and ‘Time Costs Actual Source’ has options

Actuals – do we want to do it when the work order is ‘Closed – Posted’ or when a manager approves the time entry?

The customer may wait until ‘Closed – Posted’ to ensure that all work done meets their contractual requirements.
They don’t want to approve at any time until that is done.

Companies performing time and materials (T&M) want to approve the time as it is being incurred. They manage it on a first-in, first-out basis.


*** Additional Info (not for exam)

Time Entry Generation Strategy: msdyn_timeentrygenerationstrategy. It is a choice field.

ValueLabel
192355200Manual
192355201Auto-Generate from Booking Timestamps


Time Cost Actual Source: msdyn_timecostactualssource. It is a choice field.

ValueLabel
192354000Booking Journals on Post of Work Order
192354001Work Order Time Entry Approval



They are found on the Field Service Setting Table: msdyn_fieldservicesettting

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